Awards & Quality Commitment

/Awards & Quality Commitment
Awards & Quality Commitment 2018-05-24T09:52:51+00:00


Mission Statement

DMS Moving Systems’ mission is to be a customer-focused, fully integrated organization providing household goods and workplace transportation services of the highest quality and value.  We achieve our mission though a team of highly skilled and diverse professionals, dedicated to service excellence and safety in a technologically advanced environment.

Milton M Hill AwardMilton M. Hill Quality Award

Atlas Van Lines once again honored DMS Moving Systems with its most prestigious award, the Milton M. Hill Quality Award. As recipients of one of the industry’s most prestigious performance awards, the winning agents demonstrate a commitment to superior service in the following areas:

Superior warehouse rating— Recipients must earn high scores in inspections that measure organization, security, risk management and overall impression.

Hauling excellence— Agents qualify for this award based on customer service provided by their professional van operators and by meeting hauling revenue requirements.

World-class commitment— Recipients are measured on 12 standards, including customer service, customer satisfaction, estimating accuracy, claims ratio and compliance with Atlas’ standards of excellence.

Only 91 agents have earned this achievement from Atlas since its inception in 1996. DMS Moving Systems headquarters in Michigan is a 16 time recipient and our Alabama facility is a seven time recipient.

Misc. Awards imageAwards that Set DMS Moving Systems Apart

DMS Moving Systems has been recognized for numerous awards throughout the industry. These awards set us apart from the competition and prove we are a world-class leader in relocations. With Milt Hill quality awards, DMS Moving Systems has been honored with the Hauling Excellence award, Superior Packing award, Lifetime Achievement award, and Quality award from Atlas Van Lines. We strive to provide the best service possible in all aspects of the moving process from the initial contact with each customer, to the final box being set in the home, and our ratings show it. Our clients have recognized our services with their own awards and high ratings as well, and by making DMS Moving Systems their number one carrier.

Masters Cup AwardMasters Cup

In October 2011 DMS Moving Systems was honored for its outstanding performance with one of its largest national accounts. The award recognizes the companies and individuals in the Network who have provided extraordinary service to its international customers and clients. DMS Moving Systems received the award on behalf of its exemplary relocation services that it provides to each and every customer. DMS Moving Systems was very excited to share this with our customers as we strive to exceed our customers’ expectations with every relocation.

High Standards and Regards for All Your Belongings

As an agency for Atlas Van Lines, DMS Moving Systems adheres to strict standards that set us apart from other moving service providers. We handle every military and GSA relocation with those standards in place. As an Atlas Van Lines agent you will be receiving:

  • Labor Certification. Background checks are conducted on Atlas agency employees and Atlas van operators involved in the packing, loading, handling, and unloading of Atlas shipments at residence. This translates to added security for military families.
  • Proactive Safety Measures. Atlas adheres strictly to DOT regulations and conducts mandatory drug and alcohol screenings randomly to verify compliance.
  • World Class Commitment. DMS Moving Systems is audited 2 times a year to assess performance and, if needed, make adjustments to ensure you of the quality you expect in military moves.
  • Continual training for DMS Moving Systems personnel. Your relocation coordinator and crew are constantly being updated on industry standards and rules. With a DMS Moving Systems move you know you will be getting representatives that are highly knowledgeable and well trained to assist with your relocation.

Reference Letters

DMS Moving Systems Ownership of Atlas Van Lines

DMS Moving Systems is one of 48 stockholders in Atlas World Group, the holding company of Atlas Van Lines and its subsidiaries. Atlas serves the markets for global relocation, benefits, recruiting, logistics and travel through a network of more than 800 Atlas agents in the United States and Canada, and service partners operating in 140 countries around the world.

Richard Meyer, President of DMS Moving Systems, also is a member of the Atlas Van Lines Board of Directors. As one of Atlas Van Line’s top agents, DMS Moving Systems is recognized for its commitment to customer service. Our Atlas affiliation puts us in the unique position of being able to service the diverse transportation and storage needs of our customers worldwide. A commitment to integrity, quality and solutions still guides the company, just as Atlas agent-owners still set the policies that further service excellence.